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CLOSER TO THE HEART

Attention Adult Home Help Providers

  • MDHHS changed the way you track and submit your services for the Home Help program from paper provider logs to a new electronic service verification (ESV) system.
  • The original policy states that service verification must be received before you will be paid.
  • Please Note: Starting with services you provide in October 2016, providers MUST submit a monthly service verification in order to get paid.
  • Electronic Service Verification (ESV) is the preferred method of submission but there is a Paper Service Verification (PSV) option for those who qualify. You can request a PSV from the Provider Help Line or your Adult Services Worker.
  • Assistance with submission of service verification is available by calling the Provider Hotline at 1-800-979-4662.

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